King1 takes every aspect of your personal data protection seriously. This document transparently explains how we collect, use, and safeguard your information as a registered member.
Data security is not merely a legal obligation — it is a core value we have upheld since King1 first began operations.
All data transmitted between your device and King1's servers is protected with 256-bit SSL encryption. Your sensitive information never travels in plain text over the internet.
King1 will never sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent.
Your identity verification (KYC) documents are stored in a secure, integrated environment, accessible only by authorised personnel for verification purposes.
Our data processing operations fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are respected at all times.
Your data is stored in high-grade data centres with strict physical and digital access controls. Our systems are regularly audited by independent parties to identify any vulnerabilities.
You have the full right to access, correct, and request the deletion of your personal data. Contact our team at any time to exercise these rights.
As a responsible online casino platform, King1 only collects personal data that is strictly necessary to manage your account, ensure transaction security, and comply with applicable legal requirements in Malaysia. The following are the main categories of information we collect:
This includes full name, date of birth, identity card number (MyKad) or passport, residential address, mobile number, and email address. This information is required during account registration and the KYC process.
We retain bank account numbers, bank names, and transaction histories for deposits and withdrawals. We do not directly store credit or debit card numbers — all card payments are processed through licensed third-party payment gateways.
This includes game history, account balance, login activity logs (including time, date, and IP address), and records of interactions with the support team.
| Data Category | Example Information | Mandatory / Optional |
|---|---|---|
| Identity Verification | Name, IC number, date of birth, address | Mandatory |
| Contact | Email, phone number | Mandatory |
| Finance | Bank account number, transaction records | Mandatory |
| Technical | IP address, device type, web browser | Automatic |
| Games | Betting history, account balance | Automatic |
| Support | Chat logs, support tickets | Where applicable |
King1 collects your personal data through the following methods:
All our data collection methods are transparent and compliant with PDPA 2010. You will be clearly informed of the purpose of data collection at every collection point.
King1 uses your personal data solely for legitimate and defined purposes. We do not process your data beyond what is necessary for the following purposes:
You may opt out of receiving marketing communications at any time by updating your notification settings in your account or by contacting our support team.
King1 does not sell your personal data to anyone. However, there are limited situations where we need to share information with certain parties to ensure the platform operates safely and lawfully:
We work with third-party providers who assist in operating our business, such as payment processors, identity verification companies, and cloud service providers. All such parties are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
King1 will disclose the required information to competent authorities when mandated by law, court order, or official investigations into illegal activities, including fraud and money laundering.
In the event of any merger, acquisition, or transfer of King1's assets, your data may be transferred as part of the business assets. You will be notified in advance and your rights remain protected.
We never share your data with third-party advertisers or social media platforms without your explicit consent.
Protecting your data is King1's highest priority. We implement multiple layers of technical and organisational security to keep your information safe from unauthorised access, loss, or misuse.
While we implement the best available protections, no system can be guaranteed 100% secure. Should any data breach occur that affects you, king1 will notify you within the timeframe required by applicable law.
King1 uses cookies and similar tracking technologies to enhance your browsing experience, understand usage patterns, and secure your login sessions. The following are the types of cookies we use:
Required for core platform functions such as login, navigation, and session security. These cookies cannot be disabled without affecting the overall functionality of the platform.
Help us understand how members interact with our platform, including the most frequently visited pages and time spent in each section. This data is used in aggregated and anonymised form for continuous improvement.
Remember your preferences such as language, display settings, and login details (if you select "Remember Me") to make your experience more convenient on future visits.
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of some areas of the King1 platform.
Under PDPA 2010 and King1's privacy policy, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights without undue obstacles:
You have the right to request a copy of all personal data we hold in relation to your account.
You may request that we correct any inaccurate or incomplete data.
You may request the deletion of your data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another provider.
You may request that we restrict the processing of your data under certain circumstances provided for by law.
To exercise any of the above rights, contact the king1 Privacy team at [email protected]. We will respond to your request within 14 business days.
King1 only retains your personal data for as long as necessary for the stated purposes or to fulfil applicable legal and regulatory requirements. Retention periods vary by data type:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked back to your identity.
The King1 platform may contain links to third-party websites or services in certain contexts. King1 is not responsible for the privacy practices or content of those external websites. This Privacy Policy applies solely to the King1 platform.
We recommend that you read the privacy policy of each website you visit separately. If you come across any suspicious links on our platform, please report them to our support team immediately.
King1 will never ask for your password or bank card details via email, SMS, or live chat. Be cautious of anyone claiming to be a King1 representative who requests your sensitive information.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way King1 handles your personal data, we welcome you to contact us directly. Our Privacy Team is ready to assist you.
You can reach us via the 24/7 live chat available on the King1 platform, or through our dedicated privacy email. For general enquiries, the FAQ we may already have the answer you need.
If you believe your complaint has not been satisfactorily resolved by King1, you have the right to refer the matter to the Department of Personal Data Protection Malaysia as the relevant regulatory body.
Privacy Email: [email protected] | General Support: [email protected]
Response within 1–3 business days.
Join King1 today and enjoy a safe, transparent, and entertaining online casino experience tailored just for you.